Contact No Scrubs AI
How to reach No Scrubs AI about your video, credits, refunds, privacy or rights requests.
Last updated: 2026-10-30
Need help with No Scrubs AI? Reach us by email.
Email Support
Write to [email protected].
What to Include
So we can sort it out quickly, tell us the email address you sign in with (your Google account), what you were trying to do and what happened instead. A screenshot, the time it happened or the reference shown on a failed video helps a lot.
Common Requests
- Video problems: the result looks wrong, failed to generate or won’t download. A failed render is retried once for free and then refunds its credits automatically, so check your balance first.
- Refunds: not happy with a finished video, or want the unused credits of a partly used pack back? Email us and we refund it as money to your original payment method through Stripe.
- Account and billing: sign-in issues, credits, packs and orders.
- Privacy: requests to delete your photos, videos or whole account sooner than the automatic 30-day photo deletion.
- Rights concerns: if you believe a video made with No Scrubs AI uses your image without permission, email us with the details and we will review it.
Website: https://noscrubs-ai.org